E-Commerce

Failure to adhere to Amazon's strict policies can lead to serious repercussions such as delayed or frozen payments, loss of product listings, and eligibility to sell on Amazon. Third-party software and outside help are often necessary for staying on top of policy changes.

Whether Walmart succeeds in winning over its customers could directly impact other retailers to follow suit. Either way, a key factor is collecting their insights.

Consumers in the U.S. lost more than $4 billion to investment scams in 2022, and this year is expected to be worse. This rip-off trend is growing as investment scams become increasingly sophisticated and widespread, taking advantage of the rise of digital technologies.

Apple is upping the interest rate ante by giving its customers the ability to expand their financial footing with a high-yield savings account, while at the same time keeping them within its ecosystem.

Intent data is becoming an increasingly important tool among B2B organizations and retail marketers. In fact, 62% of companies now use one or more intent data solutions. Yet, as a new product category, intent data can be complex.

We spoke with Robert Brown from BDO Digital about customer analytics in retail sales. He noted that a fundamental notion about the role of technology this year is that it is critical to invest in e-commerce and digital marketing.

The combined offering, Commerce 360, consists of a custom website, a smart point-of-sale device, and a merchant dashboard, allowing SMBs to accept payments on any channel.

The rapid growth of digital fraud by consumers working with dark web-based gangs is a symptom of fraud's accessibility and democratization among everyday internet users.

Recent shifts in consumer behavior will significantly impact brand sales this year and beyond. Brand marketers need to refocus efforts on planet sustainability; otherwise, they risk losing their consumer bases to brands that do.

With economic uncertainty dampening consumer confidence, shoppers are focused on getting more value for their money by actively seeking discounts on everyday purchases through less-traditional channels, such as retailer loyalty rewards and cashback offers.

Microsoft may have ushered in a paradigm shift with the release of new versions of its search engine, Bing, and web browser, Edge -- both now powered by artificial intelligence.

Attention retailers! Are your stores ready to get phygital? A successful phygital retail strategy blends the useful elements of the in-person customer experience into the digital sphere interchangeably.

The most popular search engine on the internet may be headed for some rough sailing in the next one or two years, according to the creator of Gmail.

The baseline of personalization still involves the consumer experience. Staying ahead of the trend is essential to make informed decisions. Expect the following three personalization trends to make an impact in 2023.